Shipping Policy
Processing time:
We aim to process and ship all orders within 1-3 business days after they are received. However, please note that processing times may be longer during peak shopping seasons, such as Black Friday and Cyber Monday.
Shipping rates:
We offer free shipping to our customers on orders over £200 and 4.99 standard .
Shipping methods:
We use a variety of shipping methods to ensure that your order arrives in a timely and secure manner. The carrier we use will depend on the shipping destination, package weight, and shipping method you select at checkout.
Delivery times:
Delivery times will depend on the shipping method you choose and the destination of your order. Estimated delivery times will be provided at checkout.
Tracking information:
Once your order has been shipped, we will provide you with a tracking number via email so that you can track your package online.
International shipping:
We currently don’t offer international shopping
Shipping restrictions:
We cannot ship to P.O. boxes or APO/FPO addresses.
Order changes:
Once an order has been processed, we cannot make changes to the shipping address or shipping method. Please make sure that your shipping information is correct before placing your order.
Returns:
If your order arrives damaged or defective, please contact us within 48 hours of receiving your package. We will provide instructions for returning the damaged or defective item(s) and issuing a replacement or refund.
Shipping delays:
We are not responsible for shipping delays caused by the carrier, weather conditions, or customs processing. However, we will do our best to assist you in resolving any issues that arise during the shipping process.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
CONTACT INFORMATION
Website: jjadamsbikes.com
- Phone: 0333 050 1141
- Email: info@jjadamsbikes.com
- Address: 71-75 Shelton St, London WC2H 9JQ, UK